After choosing and selecting a product, payment can be made over Paypal, Credit Card or Bank Transfer. Payments over bank transfer will only be considered after receiving the corresponding amount.
All product prices include the legal VAT taxes and exclude shipping price. For clients outside the European Union it is important to consider that customs might charge additional taxes. Those vary from country to country. The customer is responsible for them.
We currently ship our products with UPS for Andorra, Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland and for the United Kingdom.
Shipping is made twice a week (mostly Monday and Thursdays), delivery is expected within 10 days and usually not before the 3rd day after shipping. If the product is sold-out or we are out of stock, the delivery date might be further delayed depending on the supplier availability. For custom-made products like Filigree jewelry, minimum delivery time rounds 30 days. We will still try our best to reduce your waiting time :)
For Portugal and Spain, shipping is made by post (CTT).
Exchanges and Returns
We gladly accept returns from defective goods. Clothing and shoes that do not fit can also be returned. In this case the client will be refunded in the form of a voucher for any product in our store. The client is responsible to ship back the product. Only products in the original package and in perfect condition are accepted. Exchange and returns must be made in the first 15 days after delivery of the product..
Data provided by costumers when creating their account are gathered in a client database. We commit ourselves not to provide this data to third parties and to use them only for shipping information and statistical analysis. Whenever desired, clients can update or delete their data as predicted by law.
For any questions please follow the Contact us link in our website or the button "Message us"